CATERING POLICIES
An Event Manager will contact you well in advance of your program to discuss food, beverage and meeting room arrangements as well as assist you with any additional items you may need.
FOOD AND BEVERAGE POLICIES
The sale and service of alcoholic beverages are regulated by the Wisconsin State Liquor Commission. As a licensee, the Best Western Bridgewood Resort Hotel and Conference Center is responsible for the administration of these regulations. It is our policy; therefore, that liquor cannot be brought into function rooms from outside sources. (Wis. State 125.32 (6))
Alcoholic beverages will be dispensed by a licensed bartender at all functions. Everyone consuming alcoholic beverages must be of legal drinking age.
No food may be allowed in any function room of the hotel from outside sources according to Wisconsin Administrative code (DH & SS, Section 196.07). The only exception is special occasion cakes.
For liability reasons, leftover food cannot be taken out of the function rooms or off the premises.
MENU PRICES
Menu selection, room set up and other meeting/event details must be submitted to your Event Manager three weeks prior to the date of your event. The menu prices are our current rates and may be subject to change. Definite pricing will be confirmed 60 days prior to your event date. If you require special menus, our Event Manager will work with you in creating a special menu.
SERVICE CHARGE AND TAX
An 18% service charge and 5% sales tax will be added to the final food and beverage items. The service charge is taxable by law in the state of Wisconsin.
GUARANTEE AND PAYMENT
Seventy-two hours prior to each function, a guaranteed number of guests is required. Guarantees cannot be decreased after this point. Billing will reflect this guaranteed number plus any additional guests attending, including tax and service charges. If no guarantee is received, the Hotel will prepare and charge for the highest number of estimated guests as indicated on the Catering Contract. At that time, an estimated bill of all food and beverage charges incurred throughout your event (based on your guaranteed count) will be calculated and payment for that amount will be received unless credit arrangements have been made with Best Western Bridgwood Resort Hotel and Conference Center in advance.
Groups requesting Sales Tax Exemption must submit a copy of their Tax Exemption Certificate at least 30 business days prior to a scheduled function, as well as the estimated number of guests.
MISCELLANEOUS POLICIES
The Hotel is not responsible for damage to, theft, or loss of any items left in the Hotel prior to, during, or following any function.
The contracting organization is responsible and shall reimburse the Hotel for any damage, loss, or liability incurred by the Hotel by any of the customer's guests or any persons or organizations contracted by the customer to provide any service or goods before, during, and after the function.
Meeting room locations are not guaranteed when the total number of attendees decreases or changes, or changes to the program occur.
Audio visual presentations can be an important part of a successful meeting and we provide excellent “in house” support to this vital function. Prior to your meeting, our Event Manager will contact you regarding your needs and coordinate them to compliment your meeting agenda.
